Maximizing Retention through Two-Way Communication

The research is clear. When we engage in two-way communication, in other words, when we hear, see, say and do something with the information we receive, our retention can be as high as 90 percent. That type of stickiness is priceless whether you’re trying to change perceptions, attitudes, or behaviors. Reel Impact’s Interactive Services team has the experience, creativity and technical knowledge to deliver high impact, media rich, interactive products and services including:

  • Web-based training
  • Computer-based training
  • Website development
  • Webinars
  • eMarketing – including social media
  • Interactive DVDs
  • And much more…

We custom build the Interactive Services team to meet your project’s unique needs, but we begin each project with a solid foundation that includes:

  • Discovery and Research – To ensure that we have a complete picture of the situation you want to address, we meet with representatives from all of the stakeholder groups. By fully understanding the environment, perceptions, expectations, limitations and barriers, we are able to deliver the solution that not only hits the target; it hits the bull’s eye the first time.
  • Strategy Development – Based on the information gleaned from our discovery and research, we propose a strategy that includes:
    • Measurable objectives
    • Key messages
    • Project design
    • Creative look and feel
    • Deliverable timelines and milestones
    • Effectiveness measures
  • Project Planning – Interactive programs are often complex. Since our goal is to deliver your program on time, on budget and exceeding your expectations, thorough project planning and ongoing management are essential. Our Interactive Services team includes highly competent and experienced project managers; however, some of our clients prefer to retain project planning and management duties in-house and that works for us too!
  • Project Design – Our instructional designers, graphic and animation artists, writers, project managers and programmers have an average of more than 15 years in the business. They have natural curiosity and take it upon themselves to make sure they have a thorough knowledge of the scope and objectives of every project. They work together closely throughout the development process to ensure a highly effective, high-impact product that delivers the intended results --- and more.
  • Technical Excellence – Client and user platform compatibility, learning management systems, content management systems, load speed, 508 and SCORM compliance that can impact the user experience and therefore the effectiveness of an interactive program can seem endless. Reel Impact’s experienced technical staff identifies potential challenges up front so they can be addressed in the early stages, minimizing the need to rework key elements of the project and keeping costs under control.

For a free consultation on your next interactive project, we invite you to contact us at or at 314-781-7200.